POLICIES

 

Thank you for visiting Glamoursurf! We offer high quality, glamorous vintage swim wear, lingerie, clothing and accessories. Most of our collections come from local estates, auctions, and the sort. We always have an eye out for top quality items. If you don't see something you like today, please bookmark us and visit again. Or sign up for our newsletter to receive advance notice on sales, specials and new arrivals. We LOVE our customers and strive to have the highest level of customer service. Thanks for stopping by and Happy Surfing!

 

POSTAGE AND PACKAGING


Buyer pays for all shipping and handling charges. Free domestic shipping for all orders totaling over $50.00 for our domestic United States customers. All International buyers must pay in USD. It is a crime to falsify customs documents. Please do not ask us to do so. Your customs document will be marked "used clothing" and the full value that you paid for this item will be listed.
 
International customers are responsible for any customs fees, taxes, VAT, and/or duties associated with shipping to their respective countries, should they be assessed. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery, are at the discretion of your country's tax regulations, and we are not responsible for those types of charges. For additional information, please refer to your local customs agency.


Orders are shipped next day in most cases, M-F. Most of our orders are packed and shipped for USPS priority mail.

Insurance is $1.80 per $50.00 dollar value, $2.15 from $50.01 to $100.00, $2.75 from $100.01-$200.00 and $4.80 from 200.01 to $300.00. Insurance is optional and is the responsibility of the buyer. Insurance is recommended as we cannot be responsible for the package once it ships from us or for undelivered mail. If you wish to purchase insurance you can add it in at your discretion in your on line payment, or add it to your total for a money order or Cashiers Check. We always combine shipping costs on multiple purchases to try and make it as economical as possible. Exceptionally light or outstandingly heavy or bulky purchases are subject to last minute revised shipping fees.

PAYMENT

We accept PayPal, money orders or cashiers checks.  PayPal is a secure on line payment service which enables customers to pay for items without disclosing their credit/debit card details to me. If paying by paypal, we ship to the address listed on your paypal account.

Please do not send a personal check. If sending a money order or cashiers check, please include the Title of item(s) and where you wish to have your purchase sent. Also send us an email to let us know you will be sending a money order or cashiers check so we can hold your purchase aside.

Payment must reach us no later than 10 days from purchase date or item will be re-listed. California residents will have sales tax applied to all purchases.

RETURN POLICY

Swimsuits & panties are not returnable stipulated by California Health Regulations.


Please ask any questions you may have about an item before making your purchase. While we do our best to describe each item, once in a great while something slips by. If we have grossly misrepresented an item, or if the item has a challenge that was not called out in the description, please email us. We do not accept return’s for ‘wrong size’ as most of our listings include measurement information. Please compare measurements with an item that fits you well. Most measurements are taken lying flat and unstretched/stretched. Please see our sizing information below for how we take our measurements.

If you need to return an item purchased from Glamoursurf, please contact us within three days of receiving your item and let us know your reason for return. We will supply a Return Authorization number for use in returning your item.  We use tracking information on all shipments which verifies the day and time of delivery. Please wait for a reply from us with instructions and a Return Authorization number before returning your item. Any package received without an RMA number will be refused.

The item must be returned to us undamaged and in the same condition it was sent to you. All inventory control tags must still be attached to the garment. Sorry, we cannot issue a refund if the item has been worn or damaged, or if our inventory control tag has been removed.

Return shipping costs are the responsibility of the customer and are non-refundable. Item must be returned to us insured with delivery confirmation and a return authorization number within 10 working days or receipt or refund is considered void. All returned items will incur a 15% restocking fee. If you prefer, you may choose a Merchandise Credit towards an exchange for another item with no restocking fee. Unused Merchandise Credits expire after 90 days.

 

SIZING FIT & HOW WE MEASURE

It is important to note that vintage sizes run smaller that modern sizing. Plus over the decades designers have changed sizing standards. This is the reason we provide all measurements for our items. We do provide the original label size if the label still exists in the item, but this will not correlate to modern sizing.  Please compare a swimsuit or an article of clothing that fits you well to the measurement provided for best fit. If you have questions about fit please send us an email.

For our swimsuits, most of our measurements are taken laying flat and unstretched. If we have a range listed in the size that means the smallest measurement is taken laying flat and unstretched and the larger number when it is completely stretched laying flat and then doubled.

For all other items, measurements are taken laying flat. We measure from side to side and then double the measurements for bust, waist and hips. Sleeves are measured from the seam at the shoulder to the edge of cuff. Shoulder to shoulder is taken from seam to seam on shoulders. Inseams are measured from hemline to crotch, rise indicates measurement from crotch to waistline.

How we measure

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